Customer Service Intern

About

Description

Macmillan Education South Africa is looking for motivated and passionate students or graduates to join our Customer Services Department as part of a 12-month internship/workplace experience programme. This opportunity is ideal for individuals who are eager to gain practical experience and contribute to delivering excellent customer support within the publishing industry.

Responsibilities

• Assist the Customer Services team with daily administrative and support tasks
• Process customer orders and ensure accurate capturing of information
• Respond to customer queries via phone and email in a professional manner
• Maintain filing systems and update customer records as needed
• Collaborate with internal teams to ensure efficient service delivery
• Provide general support to the department and contribute to continuous improvement efforts

Qualifications

• Matric (Grade 12)
• A relevant qualification or National diploma/degree in Business Administration, Communication, or a related field
• Strong communication and interpersonal skills

Application instructions:

• CLICK GREEN BUTTON TO APPLY